iKineo
Logo developed for the Elevate programme.

Logo developed for the Elevate programme.

Communication elements included a website, offering tailored content per region in Africa, as well as a detailed training manual for installers.

Communication elements included a website, offering tailored content per region in Africa, as well as a detailed training manual for installers.

Additional elements were created to empower installers, from training certificates to membership cards, customer satisfaction forms and support brochures.

Additional elements were created to empower installers, from training certificates to membership cards, customer satisfaction forms and support brochures.

SES Elevate

CHALLENGE

SES is the leading satellite operator in the world and its customers include some of Africa’s leading satellite TV operators. SES wished to develop various marketing platforms to support and grow customer relationships in Africa, and multiply the SES value proposition.

SOLUTION

iKineo conceptualised, developed, and now manages, SES Elevate, the leading satellite dish individual installer network in Sub-Saharan Africa (outside South Africa). Elevate is a training, rewards, relationship and quality assurance programme that develops the quality and quantity of installers in Africa. Elements includes a website, mobisite, training events, SMS, email, training material, and direct mail.

RESULT

Active programmes are established in East, West & Francophone Africa.