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Giving customers the opportunity to learn a few words of Korean or Portuguese while en route to Seoul or São Paulo, Air France introduced in-flight language instruction on selected flights this month. An interactive audiovisual language program developed by Berlitz, the service works on regular in-flight entertainment screens. Passengers can learn and practice the basics of 23 different languages, in four main lesson categories: numbers, dates, words and dialogue.
JAL and Singapore Airlines also offer Berlitz Word Traveller as part of their in-flight entertainment package, and Virgin Atlantic has experimented with Japanese and Spanish lessons. It’s a great example of trendwatching.com’s status skills trend. As many consumers are demonstrating a value shift in status from passive consumption to mastering skills. Smart companies are offering their customers the opportunity to add to their skill set. Watch, and learn!