Since our beginnings in 2000, iKineo has grown from an innovative 1-to-1 marketing strategy and communications agency, into a leading pan-African customer engagement firm. We help our clients unlock the total value of their customers, which in turn, helps them win more customers, keep more customers and grow their value.
We believe customer centricity is good for both profits and people. Our entrepreneurial DNA, strategy-led approach, innovative culture, creative finish and obsession with delivery enable us to work with our clients’ executive and marketing teams to develop and implement marketing and engagement models and solutions beyond the communications plan.
We work across the disciplines of CRM, data, digital, direct, loyalty, mobile, promotions, social, performance, service design and strategy.
Put another way – a client once said we’re half human, half amazing.